Frequently Asked Questions (FAQ)

Last Updated: September 4, 2026

Welcome to Styles Wish. Here you’ll find answers to some of the most common questions about our handbags, ordering process, shipping, returns, payments, and customer support.

If you can’t find the information you’re looking for, our support team is happy to assist you.

Email: support@wrenandivy.store

1. What is Styles Wish?

Styles Wish is an online fashion store offering a curated selection of stylish and versatile women’s bags.

Our collection includes:

Handbags
Tote Bags
Crossbody Bags
Shoulder Bags
Clutches
Wallets
Fashion Accessories

We focus on combining modern style, practicality, and everyday versatility.

2. Where do you ship?

Styles Wish currently ships within the United States.

3. How long will it take to receive my order?

Orders are generally processed within 0–1 business days.

Estimated standard delivery is 5–9 business days after processing and shipment.

Delivery times are estimates and may vary due to carrier operations, weather, holidays, or other unforeseen circumstances.

4. Is shipping free?

Yes. We currently offer FREE Standard Shipping on U.S. orders.

5. How can I track my order?

After your order has shipped, you’ll receive a shipping confirmation email containing your tracking number and a tracking link.

Tracking information may take some time to become active after the package is handed to the carrier.

6. What payment methods do you accept?

Available payment methods may include:

Visa
Mastercard
American Express
Discover
PayPal, where available
Other payment methods displayed at checkout

All available payment options will be shown during checkout.

7. Can I return my purchase?

Yes. Eligible products may generally be returned within 30 days of delivery.

Items should be unused, in their original condition, and include original packaging, tags, and accessories where applicable.

Please review our Refund & Returns Policy for complete requirements.

8. Can I exchange an item?

Exchanges may be available for eligible products when replacement inventory is available.

Please contact our customer support team with your order number and exchange request.

9. What if my order arrives damaged or incorrect?

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

Your order number
Photos of the product
Photos of the packaging
A brief description of the issue

We’ll review the request and determine an appropriate solution.

10. Can I cancel my order?

Orders may be canceled only before they enter processing.

If you need to cancel an order, please contact us as soon as possible.

Once an order has been processed or shipped, cancellation may no longer be possible.

11. What should I do if my package is delayed?

Please check your tracking information first.

If your package appears to be significantly delayed or the tracking information has not updated for an extended period, contact our support team with your order number so we can review the situation.

12. What if I entered the wrong shipping address?

We may be able to make a correction if your order has not yet entered processing. Once an order has been processed or shipped, changes may no longer be possible.

13. How can I contact Styles Wish?

Our customer support team can assist with product questions, orders, shipping, tracking, returns, exchanges, refunds, payments, and cancellations.

Styles Wish
Operated by ONEIL ECOM LLC

3944 Brooklyn Ave
Kansas City, MO 64130
United States

Email: support@wrenandivy.store

Phone: +1-315-202-9675