Warranty Policy

Last Updated: September 4, 2026

At Styles Wish, we want our customers to feel confident when purchasing from us. This Warranty Policy explains how product-related concerns are handled.

1. Product Quality

We make reasonable efforts to offer products that meet our quality standards and accurately represent the descriptions and images provided on our website.

Minor differences in color, texture, stitching, or appearance may occur due to manufacturing processes or screen settings and may not necessarily indicate a defect.

2. Warranty Coverage

Where a product is covered by a manufacturer’s warranty or a specific warranty offered on the product page, the applicable warranty terms will apply.

Warranty coverage may vary depending on the product and manufacturer.

3. What May Not Be Covered

Warranty coverage generally does not apply to damage caused by:

  • Normal wear and tear.
  • Accidental damage.
  • Misuse or improper handling.
  • Improper storage or care.
  • Unauthorized alterations or repairs.
  • Damage caused after delivery by the customer.

4. Reporting a Product Issue

If you believe your product has a manufacturing defect or other qualifying issue, please contact us as soon as possible.

Please provide:

  • Your order number.
  • Product name.
  • Description of the issue.
  • Clear photographs of the product.
  • Photographs of the packaging when relevant.

Our support team will review the information and determine the appropriate next steps.

5. Warranty Resolution

Depending on the circumstances and applicable warranty terms, an approved claim may result in:

  • Replacement of the product.
  • Exchange for an eligible item.
  • Repair where applicable.
  • Refund where appropriate.

The available resolution may depend on product availability and the specific warranty terms.

6. Returns and Warranty Claims

A warranty claim is separate from our standard return process unless the applicable product terms state otherwise.

For general returns, please refer to our Refund & Returns Policy.

7. Third-Party Manufacturer Warranties

Some products may be covered directly by a manufacturer or third-party warranty provider.

In such cases, the manufacturer’s warranty terms, coverage limitations, and claim procedures may apply.

8. Contact Us

If you have questions about product quality or a potential warranty claim, please contact us.

Styles Wish
Operated by ONEIL ECOM LLC

3944 Brooklyn Ave
Kansas City, MO 64130
United States

Email: support@wrenandivy.store

Phone: +1-315-202-9675